Effective Date: March 12, 2026
CoolHouse Appliances (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when visiting our website.
This Privacy Policy explains how we collect, use, and protect your information when you use the CoolHouse Appliances website.
Information We Collect
We may collect the following types of information when you visit our website or contact us.
Personal Information
When you submit a form, request service, or contact us through the website, we may collect:
Name
Email address
Phone number
Address or service location
Details about the appliance or AC repair service requested
You voluntarily provide this information when filling out forms or contacting us.
Automatically Collected Information
When you visit our website, certain information may automatically be collected, including:
IP address
Browser type
Device type
Pages visited
Time spent on the site
This information helps us improve website performance and user experience.
How We Use Your Information
We use the information we collect for purposes including:
Responding to service inquiries
Scheduling repair or maintenance appointments
Providing customer support
Improving our website and services
Communicating with you about your service request
Sending important service updates
We do not sell or rent your personal information to third parties.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve user experience and analyze website traffic.
Cookies may be used to:
Remember website preferences
Analyze website performance
Understand how visitors use the site
You can adjust your browser settings to refuse cookies if you prefer.
Third-Party Services
We may use third-party tools or services to operate our website and analyze traffic. These may include services such as:
Website hosting providers
Analytics services (such as Google Analytics)
Scheduling or form services
These providers may have access to limited information necessary to perform their functions but are not permitted to use it for other purposes.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmitting information over the internet is completely secure.
Your Privacy Rights
You may request to:
Access the personal information we have about you
Correct inaccurate information
Request deletion of your personal information
To make a request, please contact us using the information below.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated effective date.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact:
CoolHouse Appliances
4007 W 18th Ave, Hialeah FL 33012
Phone: (786) 443-4775
Email: service@coolhouseappliance.com